At Aurinn Hotel, we want your stay to be as smooth and enjoyable as possible. Please take a moment to review our booking policies.
🕒 Check-In & Check-Out
- Check-in time: From 2:00 PM
- Check-out time: Until 12:00 PM
- Early check-in and late check-out are subject to availability and may incur additional charges.
📅 Reservation & Confirmation
- All reservations must be guaranteed with a valid credit card or advance payment.
- A booking confirmation will be sent to your email once your reservation is completed.
- Guests must present a valid ID or passport at check-in.
❌ Cancellation & No-Show
- Cancellations made at least 72hours before arrival are free of charge.
- Late cancellations or “no-shows” will result in a charge equal to first night
👨👩👧 Guest Policy
- Children under 6years old stay free when sharing existing bedding with parents.
- Extra beds and baby cots are available upon request (subject to availability and extra charges).
- Pets are not allowed .
💳 Payment
- We accept major credit/debit cards and cash in local currency.
- Some special rates or promotions may require full prepayment and are non-refundable.
- Taxes and service charges are included/excluded in the displayed rate [adjust based on your case].
🧾 Other Policies
- Smoking is allowed in designated areas only.
- The hotel reserves the right to cancel or modify reservations in case of fraud, technical errors, or misuse of the booking system.
📞 For any questions regarding your booking, please contact us:
- Phone: [Your Hotel Phone]
- Email: [Your Hotel Email]