At Aurinn Hotel, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
📌 Information We Collect
When you book a stay, contact us, or use our website, we may collect:
- Personal details: name, email address, phone number, billing address.
- Booking information: dates of stay, room type, preferences.
- Payment details (processed securely by our payment provider).
- Technical data: IP address, browser type, and cookies (for website performance and security).
📌 How We Use Your Information
We use your information to:
- Process and confirm your reservations.
- Communicate booking details, confirmations, and updates.
- Improve our services and guest experience.
- Send promotional offers or newsletters (only if you opt in).
- Comply with legal and regulatory requirements.
📌 Data Sharing & Security
- We do not sell your personal data to third parties.
- Information may be shared only with trusted partners (e.g., payment processors, booking engines) to complete your reservation.
- We use secure systems and encryption to protect your information.
📌 Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but some site features may not function properly.
📌 Your Rights
You have the right to:
- Request access to your personal information.
- Update or correct your data.
- Request deletion of your personal information (subject to legal requirements).
- Opt out of marketing emails at any time by clicking “Unsubscribe.”
📌 Contact Us
If you have any questions about our Privacy Policy or how your data is handled, please contact us:
- 📞 Phone: +237488998
- ✉️ Email: Reservation@aurainncairo.com
- 📍 7- El Hegaz street mohandeesn / gizah /Egypt